ServiceSpark ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit servicespark.app or use our Google Ads management services.
1. Information We Collect
We collect information you give us directly and information collected automatically when you interact with our site.
- Information you provide: name, business name, email, phone number, website, and details submitted through contact forms, onboarding questionnaires, or email.
- Automatically collected: IP address, browser type, device information, pages visited, referring URLs, and interactions with our site, gathered through cookies and similar technologies.
- Advertising data: events fired by tracking pixels (for example, page views and form submissions) to measure campaign performance.
2. How We Use Your Information
- Respond to inquiries and deliver the Google Ads management services you request.
- Build, launch, and optimize Google Ads campaigns on your behalf.
- Send service updates, performance reports, and relevant communications.
- Measure and improve the performance of our website and advertising.
- Comply with legal obligations and enforce our terms.
3. Cookies and Tracking Technologies
We use cookies, tracking pixels, and similar technologies to understand site usage and improve our marketing. This includes:
- Meta (Facebook) Pixel for measuring ad performance and building audiences.
- Google Analytics and Google Ads tags for measuring site traffic and conversions.
- Essential cookies required for the site to function.
You can disable cookies through your browser settings. Some features may not work as expected without them.
4. How We Share Information
We do not sell your personal information. We share it only with:
- Service providers that help us operate our business (for example, hosting, email, analytics, and advertising platforms like Google and Meta).
- Google Ads and related platforms as required to build and manage campaigns on your behalf.
- Legal authorities when required by law, subpoena, or to protect our rights.
5. Data Retention
We retain your information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we delete or anonymize it.
6. Your Rights
Depending on where you live, you may have the right to access, correct, delete, or export your personal information, and to opt out of certain types of processing. To make a request, email info@servicespark.app.
7. Data Security
We use reasonable technical and organizational measures to protect your information. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
8. Children's Privacy
Our services are intended for business owners and are not directed to children under 13. We do not knowingly collect information from children under 13.
9. Third-Party Links
Our site may link to third-party websites. We are not responsible for the privacy practices or content of those sites. Review their privacy policies before providing information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our services after changes means you accept the updated policy.
11. Contact Us
Questions about this Privacy Policy? Reach out at info@servicespark.app.