These Terms of Use ("Terms") govern your access to and use of servicespark.app (the "Site") and the Google Ads management services we provide ("Services"). By using the Site, submitting a contact form, or engaging us for Services, you agree to these Terms. If you do not agree, do not use the Site or our Services.
1. Who We Are
ServiceSpark is a Google Ads management agency for home-service businesses. References to "we," "us," or "our" mean ServiceSpark. References to "you" or "your" mean the individual or business accessing the Site or engaging our Services.
2. Inquiries and Service Engagements
Submitting a contact form, requesting a demo, or sending us an email does not create a contract. A binding engagement only exists once we provide a written service agreement or proposal that you accept. Pricing, deliverables, and timelines described on the Site are subject to change and are not offers.
3. Communications Consent
By submitting our contact forms or sending us your phone number, you consent to receive communications from us at the email address and phone number you provide, including calls and text messages related to your inquiry and account. Message and data rates may apply. You may opt out of non-essential communications at any time by replying STOP to a text message, unsubscribing from an email, or contacting info@servicespark.app.
4. Client Responsibilities
If you engage us to manage your Google Ads account, you are responsible for:
- Granting and maintaining the necessary access to your Google Ads, Google Tag Manager, Google Analytics, and related accounts.
- Providing accurate business information (legal entity name, address, license numbers, service area, hours, etc.) for use in ads, landing pages, and compliance disclosures.
- Funding your Google Ads spend directly with Google. We do not collect ad spend on Google's behalf.
- Complying with all applicable laws, including consumer-protection, advertising, and privacy laws relevant to your services and service area.
5. Our Services
We provide campaign builds, ongoing optimization, landing pages, and reporting as described in your service agreement. We do not guarantee specific ad-performance results (clicks, calls, leads, revenue), since results depend on factors outside our control (market demand, competitive pressure, Google's auction dynamics, your service quality, etc.). We commit to applying reasonable, agency-standard practices and to being transparent about what we change and why.
6. Intellectual Property
The content on this Site, including text, graphics, logos, and software, is the property of ServiceSpark or its licensors and is protected by copyright and trademark laws. You may not copy, modify, distribute, sell, or lease any part of the Site or our Services without our prior written permission. Client-specific deliverables (campaigns, landing pages, creative) produced for you under a service agreement belong to you on the terms set out in that agreement.
7. Acceptable Use
You agree not to:
- Use the Site for any unlawful purpose or in violation of these Terms.
- Attempt to gain unauthorized access to any part of the Site or our systems.
- Submit false, misleading, or fraudulent information through our forms.
- Use automated tools (bots, scrapers) to access the Site in ways that burden our infrastructure.
8. Third-Party Services
The Services depend on third-party platforms including Google Ads, Google Tag Manager, Google Analytics, Meta Ads, and CallRail. We are not responsible for changes, downtime, or policy decisions made by those third parties. Their terms and privacy policies apply to your use of those platforms.
9. No Warranties
The Site and Services are provided "as is" and "as available." We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, except as expressly stated in a signed service agreement.
10. Limitation of Liability
To the fullest extent permitted by law, ServiceSpark is not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, or data, arising out of your use of the Site or the Services. Our total liability for any claim arising under these Terms or any service agreement is limited to the fees you paid us in the three months preceding the event giving rise to the claim.
11. Indemnification
You agree to indemnify and hold us harmless from any claim or demand arising out of your breach of these Terms, your violation of any law, or any inaccurate or unlawful content you provide for use in your campaigns or landing pages.
12. Governing Law
These Terms are governed by the laws of the State of Wisconsin, without regard to its conflict-of-laws principles. Any dispute arising under these Terms will be resolved in the state or federal courts located in Wisconsin, and you consent to the personal jurisdiction of those courts.
13. Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.
14. Contact
Questions about these Terms? Email info@servicespark.app.